SMS SURVEY AND FEEDBACK COLLECTION

IMPORTANCE OF SMS SURVEY AND FEEDBACK

What is SMS Survey?

Let’s understand what is an SMS survey then we can understand how it can affect our businesses and campaign and improve our services or products.

SMS survey is using of Short Messaging System to send messages across to a particular group or your clients for feedbacks to improve your services. SMS survey is used to collect data and information as well as feedback for a particular purpose.

Most students looking for data for their research using go through the huddle of printing printing papers and going to physical locations to share them and get feedbacks, although this has it own advantage, for example it especially useful when you don’t have their contact information. The easiest way to get immediate feedback for your survey is using SMS especially when it involves short messages, you can get immediate feedback and comments for your surveys.

WHY USE SMS SURVEY?

SMS survey supplies quick information faster than the internet because it’s always available and people could receive SMS even when their WiFi and data is unavailable because SMS needs their mobile network to connect and not their internet connection.

WHO NEEDS A FEEDBACK

A feedback is needed for research and service improvement. Most people request for feedback for data collections to improve their services, or meet the needs of the particular groups of interest. Feedback could be also used to understand the satisfaction level of your customers and what their needs are to improve on your products and services.

TYPES OF FEEDBACK COLLECTION

1. OVER THE INTERNET: Market survey and other research activities could be carried out over the internet as it is cheap and reliable. They are lass time consuming and less expensive. The only challenges facing Email or over the internet challenges is that it is usually Spammy. Different kinds of people can respond to your email and internet surveys and usually you may not have an idea of the group’s that are responding, and even when you do you may be spammed as a single person could respond several times.

2. PAPER BASED SURVEY:

Paper based survey is the oldest kind of feedback collection except the face to face live interview which is not so popular these days. The paper based feedback collection is where you prepare a questionnaire and distribute to people to collect data and information. It is usually very reliable as you can verify the kind of people supplying the information and monitor them as well. You can also control and help them supply the exact information you want from them. The method is good but very expensive and time consuming as you have to type in your questions, print out and distribute in a physical locations.

3. SMS FEEDBACK COLLECTION:

With SMS feedback collection you can collect data immediately especially within a group you are already familiar with and has their contacts. At CheapGlobalSMS we ensure that your SMS is sent to the right number without any delay and you can monitor the progress of your campaign through your dashboard. With our BULK SMS service you can also send messages using the WordPress plugin to your clients easily with just a few simple steps.

When to Use SMS Feedback Collection

You can use SMS feedback collection for the following purposes.

1. Event Planning

2. School Research

3. Projects data collection

4. Market research

5. Data Collection

6. Satisfaction Survey E.T.C.

CheapGlobalSMS provides cheap and reliable Bulk SMS services for your campaign where you can send quick Messages to any network services across the world to as many as 10,000 clients and customers.

Our SMS services is cheap quick and reliable and easy to use. And if you already have a messaging platform over the web you can use our WordPress plugin to send messages to your clients with just few simple steps all you have to do is register on our platform at CheapGlobalSMS

DATE: Fri, 19th Nov. 2021 3:34pm